Privacy Policy

Last Updated: 18/11/2024

At 103 Dental and Implant Practice, we value your privacy and are committed to protecting your personal information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”).

1. Information We Collect

We may collect the following types of personal data when you visit our Site or contact us:

• Contact Information: Name, email address, phone number, and postal address.
• Booking Information: Details submitted via online forms for appointments or inquiries.
• Technical Information: IP address, browser type, and information about your interaction with our Site (e.g., pages viewed).
• Cookies: Small files stored on your device to improve website functionality.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide information about our services.
• To process appointment bookings and manage communications with you.
• To improve the functionality and usability of our Site.
• To comply with legal obligations and ensure data security.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service providers assisting us in website hosting, IT support, or marketing.
• Authorities or regulators if required by law.

4. Your Data Protection Rights

As a user, you have the following rights under GDPR:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may impact the functionality of the Site.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact us:

Practice Manager

103 Dental and Implant Practice

103 East London Street

EH7 4BF

Email: pm@103dentalandimplantpractice.co.uk

Phone: 0131 608 3219